What We Collect and Why It Matters
When you open an account with us, we collect the information needed to run it — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Transaction records tied to those wallets are kept to process withdrawals, verify account
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ownership, and meet any reporting obligations that apply under the laws of your jurisdiction. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to understand how the platform is used. Cookies help us
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remember your preferences and keep your session active across pages. We do not sell your personal data to third parties. Where we share data with service providers — payment processors, fraud-detection services, or platform infrastructure partners — those parties are bound by data-handling agreements that restrict
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use to the specific task. Your data is stored on secured servers and access is limited to staff with a clear operational need. Retention periods vary by data type: account records are kept while your account is active and for a reasonable period after closure; transaction
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logs may be held longer where local law requires it. If you are in Bangladesh, your rights under applicable data-protection law include the right to access, correct, and in some cases delete the personal data we hold about you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.