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Terms Conditions for Your baji6 Account

These terms set out how your baji6 account works — what we expect from you and what you can expect from us.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredSubject to eligible regions

HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Rights Under These Terms

Your account data and wallet activity are handled under the obligations set out in these terms. Here is how we approach the key areas that matter most to members.

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. We do not share your credentials or wallet details with third parties outside our payment processors.

Data Retention

We retain account records for as long as your account is active and for the period required under applicable law after closure. You can request a summary of your data through support.

Wallet Verification

Withdrawals to bKash, Nagad or Rocket are verified against the wallet number registered to your account. Mismatched details will pause a withdrawal until you confirm through support.

Requesting Changes

To update your registered contact, wallet number or account details, submit a request through live chat or email. Changes take effect after identity verification is completed.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about how they apply to your account, our support team handles terms-related queries directly. You can reach us through live chat inside your account dashboard, by email, or through our Bangladesh support line. We aim to respond to terms and account queries within one business day.

Live Chat Open your account dashboard and start a chat session. Our team handles terms queries, account access questions and wallet disputes through this channel.

Email Support Send your terms or account question to our support address. Include your registered account details so we can locate your record and respond accurately.

Bangladesh Support Line Call our local support line for account and terms questions. Available during Bangladesh business hours for members who prefer to speak directly.

What These Terms Actually Cover

baji6 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every part of your account — how you register, how you fund your wallet using bKash, Nagad or Rocket, how withdrawals are processed, and how we handle disputes. By using the platform, you agree to these terms in full. We may update

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them when our services change or when local regulatory requirements shift; we'll notify you through your registered contact before material changes take effect. If you continue using your account after a notice period, that counts as acceptance. These terms do not override your rights under applicable
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Bangladesh consumer law. Where a section conflicts with a mandatory local rule, the local rule takes precedence. Eligibility to use the platform depends entirely on whether access is permitted under the laws of your region — we do not make that determination for you. If you
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are unsure whether access is lawful where you are, do not proceed until you have checked. Our wallet terms, covering bKash, Nagad and Rocket deposits and withdrawals, form part of these terms and are read together with this document.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions members ask most often about how our terms apply to their accounts.

These terms apply to anyone who opens or uses a baji6 account. Access depends on whether use is permitted under your local law and eligible region — you are responsible for checking that before proceeding.

We will notify you before material changes take effect, using your registered contact details. Continuing to use your account after the notice period means you accept the updated terms.

Contact our support team through live chat or email before continuing to use your account. We can clarify how a term applies to your situation and log your concern for review.

Wallet-specific rules for bKash, Nagad and Rocket deposits and withdrawals are part of these terms. They cover how funds are sent, verified and returned if a transaction cannot be completed.

Send a request through live chat or email with your registered account details. We will confirm what data we hold and process a closure request after identity verification is completed.

These terms are read alongside applicable Bangladesh law. Where a mandatory local rule conflicts with any section here, the local rule takes precedence. Eligibility to access the platform depends on your region.

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